Mortgage Bankers Association, Washington, DC
Redesigning Mortgage Bankers Association’s 32,000 sf space provided the perfect opportunity to re-evaluate the way employees work and create a more efficient office space. As part of DCS’ Change Management services, we distributed surveys and held focus groups to determine the distinct work needs of each employee. The data collected was analyzed to assign spaces and offices conducive to each staff member’s work requirements. This in-depth study provided the framework for designing the office more efficiently, without requiring additional real estate, saving MBA substantial cost.